StoreChime Live
Humans see and hear visitors, carts, checkouts, and purchases on one world map. Arrival chimes, commerce sounds, and the live visitor pane stay open while you work.
Features
Presence, not more charts
StoreChime Live lets humans see and hear visitors, carts, checkouts, and purchases. StoreChime Engage lets humans start the conversation. StoreChime Agents watch the same realtime activity and take approved actions to help convert — Business plan only.
StoreChime Engage
Humans proactively chat with visitors. You initiate, like a store clerk walking the floor. No bubble until you click Chat. Turn it on or off per website. Teammates on Business see who is already chatting.
StoreChime Agents
AI monitors the same Live activity and takes approved actions to help convert visitors. Modes: Observe (log only), Recommend (alert a human), and Auto (chat, then hand off). Later: merchant-approved discounts, merchandising, and offers. Business plan only.
Live world map
Every connected website shares one map. Logos mark which property a visitor is on. Approximate city and country update as they move through pages. Whether you operate 2 sites or 200, it is one live view of your Internet business.
Live visitor pane
See website, logo, location, current page, referrer, device, browser, time on site, and a session path trail. Filter by site. Paid plans add cart and purchase highlights plus Chat.
Sounds that mean something
Arrival chime, cart clink, KA-CHING, and a quiet pop when a visitor replies in chat. Mute or set volume from Live. Built to run on a second monitor, office display, or big-screen dashboard.
Engage chat window
A window slides into the visitor’s bottom-right. Messages and safe links go both ways. Refresh and navigation keep the conversation. Agents use this same window in Auto — a human can take over anytime.
Shopify app
Install from the App Store, subscribe to Portfolio or Business in Shopify, paste your site key, and turn on the theme embed. StoreChime hears cart, checkout, and orders through Shopify webhooks and keeps the shopper’s storefront location on the map. Chat stays on the store, not on checkout.
Cart and purchase alerts
Set a cart path and a purchase path on paid plans. StoreChime plays a distinct sound, highlights the visitor on the map, and lets you watch them move from browsing to buying.
One tiny script
The same StoreChime snippet powers StoreChime Live, StoreChime Engage when you turn chat on, and StoreChime Agents on Business. Nothing extra to install.
Like a clerk on the sales floor
In a physical store, the best help isn’t a button on the wall. It’s a person who notices you and walks over. StoreChime lets operators do that on your websites.
- “Finding everything alright?”
- “Any questions?”
- “Need a hand before you check out?”
You see the visitor in Live. A human clicks Chat — or an Agent does, if you turned Auto on. They didn’t have to ask first.
Why StoreChime
Traditional analytics
You check a dashboard later. You study charts. You analyze what already happened.
StoreChime
DING — someone arrived. Cart alert — they’re interested. A human or an Agent starts the conversation. KA-CHING — the sale just happened.
One script does all of it
<script>
async
src="https://api.storechime.com/chime.js"
data-site="YOUR_SITE_KEY">
</script>